fd44's Privacy Policy — Your Data Is Our Responsibility

Welcome to the fd44 platform. We believe that respect for user privacy is the foundation of building a safe and transparent environment. This privacy policy explains how fd44 collects your personal information, the purposes for which it is used, how long it is retained, and what measures are taken to protect it.

This policy applies to all services on fd44's website fd44.lat, its mobile version, and any related digital platforms. By accessing this page or using our services, you are considered to have accepted the terms of this policy. Please read the entire policy carefully before joining us.

To provide our services properly and ensure the security of your account, fd44 collects certain personal and technical information. Details are provided below:

Personal Identification Information

• Full name and date of birth (for age verification — only users aged 21 and above may register)
• Email address and mobile number
• National ID or passport number (at the time of identity verification)
• Address information provided by the user

Financial & Payment Information

• Transaction details via bKash, Nagad, Rocket, Upay, or bank transfer
• Deposit and withdrawal amounts and dates
• Type of payment method used (we do not store full account details)

Technical & Usage Information

• IP address, device type, and operating system
• Browser version and language settings
• Site access time and session information
• Information collected through cookies and similar tracking technologies
• Gaming activity, betting history, and preferred game categories

fd44 collects information in the following ways:

Directly from you

You provide information directly when filling out a registration form, logging into your account, making a deposit or withdrawal, contacting customer support, or submitting any feedback or complaint.

Automatically

When you visit the fd44 website, our servers automatically record certain technical information (such as IP address, browser information, and page load time). This information is used to ensure the security and performance of the site.

Through cookies

We use cookies and similar technologies that store a small file in your browser. This helps remember your login state, set language preferences, and improve site functionality. You can disable cookies at any time from your browser settings, though this may limit some services.

fd44 uses the collected information for the following purposes:

• Account management: Completing the registration process, verifying identity, and ensuring secure access to your account.
• Processing financial transactions: Accepting deposits, processing withdrawals, and ensuring transaction security.
• Providing customer support: Resolving your complaints, questions, or issues.
• Responsible gaming: Identifying unusual gaming patterns and providing assistance when needed.
• Fraud prevention: Detecting and stopping unauthorized access, money laundering, or other illegal activities.
• Service improvement: Analyzing user experience to improve the platform and game categories.
• Communication: Notifying you of policy changes, security alerts, or important account-related information.
• Legal compliance: Storing and reporting information in accordance with applicable laws and regulations.

fd44 does not sell your personal information to third parties. However, information may be shared in certain specific circumstances:

Service provider partners

We work with trusted third parties for tasks such as payment processing, identity verification, technical infrastructure, or customer support. These partners receive only the information necessary for their specific task and are contractually bound to uphold fd44's privacy standards.

Legal requirements

We may be required to provide information to fulfill a court order, a lawful request from law enforcement, or the demands of applicable law.

Fraud and security

Relevant information may be shared with the appropriate authorities to assist in the investigation of fraudulent activity, money laundering, or any other illegal conduct.

Business transfer

If any part or all of fd44's business is merged or transferred in the future, user information may be transferred as part of that process. We will provide advance notice in such a case.

As a safe and reliable platform, fd44 follows industry-standard technologies and processes to protect your information:

• SSL encryption: All communication between the website and servers is encrypted using SSL (Secure Socket Layer) technology, which prevents interception or theft of data in transit.
• Secure data storage: Collected information is stored on secured servers and protected from unauthorized access.
• Password hashing: Your password is never stored directly — it is transformed using a strong hashing algorithm.
• Access controls: Only authorized personnel can access the necessary information, and this is strictly monitored.
• Regular security reviews: Our systems undergo regular security testing and risk assessments.

fd44 retains your personal information only for as long as necessary. In general:

• Account-related information is retained for as long as the account remains active.
• Financial transaction records are kept for the period required by applicable legal and financial regulations.
• When an account is closed or becomes inactive, certain information may be retained for a defined period for audit and legal purposes.
• Once the retention period ends, information is securely deleted or anonymized.

You have the following rights regarding your personal information:

Right to access

You may request to know at any time what information fd44 holds about you.

Right to rectification

If any information we hold about you is incorrect, you may request a correction.

Right to erasure

In certain circumstances (such as when closing your account), you may request that your information be deleted, though some information may need to be retained due to legal obligations.

Right to object to processing

You may object to marketing communications or certain types of data processing.

Right to data portability

You may request the information we hold about you in a readable format.

fd44's services are intended solely for users aged 21 and above. We never intentionally collect information from minors. We verify age during the registration process, and if an account holder is identified as a minor, their account and all associated information will be deleted immediately.

If a parent or guardian believes their child has mistakenly provided information, please contact us at [email protected]. We will act promptly.

The fd44 website may occasionally reference third-party services. These external services have their own privacy policies, and fd44 is not responsible for how they collect or use information. We recommend that you review the privacy policy of any external service before using it.

Our payment partners — bKash, Nagad, Rocket, Upay — follow their own security and privacy standards. During a transaction, you connect directly to their secure gateway.

fd44 reserves the right to update or revise this privacy policy at any time. For significant changes, we will notify you through any of the following methods:

• By posting a clear notice on the website homepage
• By sending a message to your registered email address
• By displaying an alert when you log in to your account

The updated policy will take effect from the date it is published. If you continue using fd44 after the new policy takes effect, you will be considered to have agreed to the revised policy.

Last Revised: January 2026

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. fd44's customer support team is available 24/7 to assist in both Bengali and English.